Cancellation and Refund Policy

At Sarvayush Naturals, we aim to provide excellent customer service, including a clear understanding of our cancellation and refund policy. Please carefully read the following guidelines regarding cancellation and refund requests:

Cancellation Window:

You have the option to cancel your order within 24 hours of placing it. We begin processing orders promptly to ensure timely delivery. Therefore, it's crucial to notify us of any cancellations within this timeframe.

Cancellation Procedure:

To cancel your order, kindly contact our customer support team via email at [customer support email] or by phone at [customer support phone number]. Please provide your order details, including the order number, for efficient processing of your cancellation request.

Refund Eligibility:

If you cancel your order within the specified cancellation window, you are eligible for a full refund. However, please note that any cancellations made after the 24-hour window may not be eligible for a refund.

Non-Refundable Payments:

Certain payments made for our products are non-refundable. These include payments for services or products that have already been processed, customized, or used.

Communication of Challenges:

In the event of challenges or unexpected circumstances that may affect our ability to process your cancellation or issue a refund, we commit to promptly informing you and working towards a mutually acceptable solution.

Refund Process:

Upon successful cancellation of your order and eligibility for a refund, we will process the refund to your original method of payment. Please allow a reasonable processing time for the refund to reflect in your account, depending on your payment provider's policies.

Exceptions:

Our cancellation and refund policy may not apply to certain products or services, such as personalized or customized items, digital downloads, or perishable goods. Please review the product description or contact us directly for clarification on cancellation and refund eligibility.

Policy Updates:

Sarvayush Naturals reserves the right to update or modify our cancellation and refund policy at any time without prior notice. Any changes will be reflected on this page, so we encourage you to review our policies periodically.

By placing an order with Sarvayush Naturals, you acknowledge that you have read, understood, and agree to abide by our cancellation and refund policy. If you have any questions or require further assistance regarding cancellations or refunds, please don't hesitate to reach out to our customer support team for prompt assistance.